mark.long@tds.net (jimthomeslugger) wrote:

>I am having an interesting problem with Active Sync (happens with both
>3.5 and 3.6). When syncing with my Dell Insp 4150 for the first time
>after reboot it works fine, but if I undock my iPAQ 3955 and then try
>to redock it without rebooting my PC (whether by IR, serial, or USB),
>it tells me that there are conflicts and the following window appears:

Is your USB cradle connected to the laptop or to a hub? If a hub, try
directly.

Can you disconnect the USB cable then reconnect it and fix it?

Look in Computer management under the devices. Any USB issues there?
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
ActiveSync problems? - http://www.microsoft.com/mobile/pocketpc/support/help/activesync.asp

My USB cradle is connected directly to the PC. I have disconnected the
USB plug and then reinserted and it still gives me the same issue. I
have looked and there seems to be no problems with USB in the device
manager.

The reason why I do not think that it my USB is because it happens when
I use IR also.

mark.long@tds.net


Ed Hansberry, MS-MVP/Mobile Devices wrote:
> mark.long@tds.net (jimthomeslugger) wrote:
>
>
>>I am having an interesting problem with Active Sync (happens with both
>>3.5 and 3.6). When syncing with my Dell Insp 4150 for the first time
>>after reboot it works fine, but if I undock my iPAQ 3955 and then try
>>to redock it without rebooting my PC (whether by IR, serial, or USB),
>>it tells me that there are conflicts and the following window appears:
>
>
> Is your USB cradle connected to the laptop or to a hub? If a hub, try
> directly.
>
> Can you disconnect the USB cable then reconnect it and fix it?
>
> Look in Computer management under the devices. Any USB issues there?

Mark Long <mark.long@tds.net> wrote:

>My USB cradle is connected directly to the PC. I have disconnected the
>USB plug and then reinserted and it still gives me the same issue. I
>have looked and there seems to be no problems with USB in the device
>manager.
>
>The reason why I do not think that it my USB is because it happens when
>I use IR also.

Right - so USB is not the problem.

Ok, you might want to "repair" IE on the desktop or upgrade to IE
6.0SP1. Doing a repair (from Add/Remove Programs in the Control Panel
- select IE and one option should be to repair it.) can clean up lots
of IE related issues and AS relies on some IE settings and DLLs to
work.
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
ActiveSync problems? - http://www.microsoft.com/mobile/pocketpc/support/help/activesync.asp

I have been already using IE 6.0SP1 and when I went into control panel I
saw no option to "repair" IE.



Ed Hansberry, MS-MVP/Mobile Devices wrote:
> Mark Long <mark.long@tds.net> wrote:
>
>
>>My USB cradle is connected directly to the PC. I have disconnected the
>>USB plug and then reinserted and it still gives me the same issue. I
>>have looked and there seems to be no problems with USB in the device
>>manager.
>>
>>The reason why I do not think that it my USB is because it happens when
>>I use IR also.
>
>
> Right - so USB is not the problem.
>
> Ok, you might want to "repair" IE on the desktop or upgrade to IE
> 6.0SP1. Doing a repair (from Add/Remove Programs in the Control Panel
> - select IE and one option should be to repair it.) can clean up lots
> of IE related issues and AS relies on some IE settings and DLLs to
> work.