Hi,

I've been checking mail against my POP account for years on a WM5
device. I upgraded to a Samsung i760 PDA/Phone (not a smart phone, this
has a touch screen). I set up the POP account exactly as it was on old
device but the connection to the mail server fails. I've deleted and
recreated the account more times than I can count. This happens whether
I'm using 802.11 wireless or the cell phone network EV-DO data
connection. Connectivity is good; when mail fails I can still browse the
web. Is there any logging that would help find a solution, or does
anyone have suggestions?

Thanks,
Mark

<mark@markwarbeck.com> wrote in message
news:%23TQaVer2IHA.5832@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> I've been checking mail against my POP account for years on a WM5 device.
> I upgraded to a Samsung i760 PDA/Phone (not a smart phone, this has a
> touch screen). I set up the POP account exactly as it was on old device
> but the connection to the mail server fails. I've deleted and recreated
> the account more times than I can count. This happens whether I'm using
> 802.11 wireless or the cell phone network EV-DO data connection.
> Connectivity is good; when mail fails I can still browse the web. Is there
> any logging that would help find a solution, or does anyone have
> suggestions?


Are you using the same cell provider as before? It might be that your new
one doesn't support POP3 except through their own mail servers.

On PPC (touchscreen) phones, you have to select the Messaging program's
connectivity method when you set up the account (My Work Network, Internet,
Work, [Cellular provider] Data, etc. The "Internet" and "Work" settings are
confusing, because they correspond to the method indicated in the drop down
boxs in Start/Settings/Connections(Tab)/Connections/Advanced(Tab)/Select
Networks. The top drop down is "Internet" and the bottom is "Work." If
your mail is set to, say, "Work", and "Verizon Data" (or whatever your cell
provider is) is in the work box, then Messaging will always use the cellular
provider to send mail even if you're connected to WiFi. If your cell
provider only provides access to mail through their own servers (i.e.
mail.verizon.net or something similar), your usual settings will fail.

Thanks for the reply. That's something to think about. When I try to
check messages it does dial the cellular data network and that succeeds.
If I let it connect that way I can browse the web. Perhaps Verizon does
block the port. I've posted a question to them. Previously I used a
straight PDA so when I checked mail it was always via 802.11. The actual
error message is:

"Messages cannot be downloaded to your mobile device. Make sure you are
connected and that you are connected and that your e-mail account
settings are correct. Then, try to download messages again."

Todd Allcock wrote:
>
> <mark@markwarbeck.com> wrote in message
> news:%23TQaVer2IHA.5832@TK2MSFTNGP02.phx.gbl...
>> Hi,
>>
>> I've been checking mail against my POP account for years on a WM5
>> device. I upgraded to a Samsung i760 PDA/Phone (not a smart phone,
>> this has a touch screen). I set up the POP account exactly as it was
>> on old device but the connection to the mail server fails. I've
>> deleted and recreated the account more times than I can count. This
>> happens whether I'm using 802.11 wireless or the cell phone network
>> EV-DO data connection. Connectivity is good; when mail fails I can
>> still browse the web. Is there any logging that would help find a
>> solution, or does anyone have suggestions?
>
>
> Are you using the same cell provider as before? It might be that your
> new one doesn't support POP3 except through their own mail servers.
>
> On PPC (touchscreen) phones, you have to select the Messaging program's
> connectivity method when you set up the account (My Work Network,
> Internet, Work, [Cellular provider] Data, etc. The "Internet" and
> "Work" settings are confusing, because they correspond to the method
> indicated in the drop down boxs in
> Start/Settings/Connections(Tab)/Connections/Advanced(Tab)/Select
> Networks. The top drop down is "Internet" and the bottom is "Work." If
> your mail is set to, say, "Work", and "Verizon Data" (or whatever your
> cell provider is) is in the work box, then Messaging will always use the
> cellular provider to send mail even if you're connected to WiFi. If
> your cell provider only provides access to mail through their own
> servers (i.e. mail.verizon.net or something similar), your usual
> settings will fail.
>
>
>
>
>