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View Full Version : Contact-data loss on HTC 710? I hope not!


menkoleeuw@gmail.com
11-30-2007, 09:30 PM
Got a HTC S710 3 months ago. Few days ago screen had some strange
black lines suddenly, 1 day later screen stays black ...
sync calender worked before, sync contacts does not work. Explore the
phone does work. How can I safe my contact data .... all my
phonenumbers ...???

I mean I can't see my ctc info anymore on the screen and the sync does
not seem to work ok. Is there a certain file I can copy from my phone
to my computer en replce when my phone is fixed? And if yes where can
I find it on the phone, or any other ideas of what to do??

Sven
12-01-2007, 02:23 PM
It's called Outlook? What are you syncing to if not Outlook? The phone
numbers should be there, correct to when you last did sync contacts
successfully. Get the phone fixed, get a new one, and when you partner it
with the desktop the first time, all your contacts will be sync'd back to
the phone...and anything else you elect to sync.

--
Sven
MS MVP Mobile Devices
<menkoleeuw@gmail.com> wrote in message
news:debde175-b159-458f-b957-cb383f6e0390@s19g2000prg.googlegroups.com...
> Got a HTC S710 3 months ago. Few days ago screen had some strange
> black lines suddenly, 1 day later screen stays black ...
> sync calender worked before, sync contacts does not work. Explore the
> phone does work. How can I safe my contact data .... all my
> phonenumbers ...???
>
> I mean I can't see my ctc info anymore on the screen and the sync does
> not seem to work ok. Is there a certain file I can copy from my phone
> to my computer en replce when my phone is fixed? And if yes where can
> I find it on the phone, or any other ideas of what to do??