I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
told it needs to be activated.

I've gone to the relevant Microsoft site and followed the instructions but
end up being told that my pocket pc is running an old operating system which
is not compatible with activation!

As I've got WM5 on my ppc how do you suggest I get over this problem?


PlymSteve

"StevePlym" <steveplym@tesco.net> wrote in message
news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>told it needs to be activated.
>
> I've gone to the relevant Microsoft site and followed the instructions but
> end up being told that my pocket pc is running an old operating system
> which is not compatible with activation!
>
> As I've got WM5 on my ppc how do you suggest I get over this problem?
>
>
> PlymSteve
>

Send an email to Microsnot, there are files that you have to manually
install on your ppc for it to work.
You will be VERY lucky if they reply with anything meaningful.
In my opinion, it's a piece of cruddy software and unless you have purchased
ebooks that are locked, then I wouldn't bother to register it - as it will
work fine as a free reader.
I am currently waiting for Microsnot to fix my activation problems - I have
three devices and their system thinks I have over 6 and therefore cannot
activate my new laptop, thus I cannot read locked titles - and it's
pointless me buying anymore.
Take a leaf from my "book" - don't bother with Microsoft if you want to
purchase ebooks, try another DRM system that actually has customer service
and somebody who replies with intelligence to an email request for help.

Maybe another reader can steer you right, how about Adobe?

--Craig.



--
Posted via a free Usenet account from http://www.teranews.com

Read the ebooks newsgroup, more than 90% of the posts are to do with this
problem. You'll find the answer there.

--
Brad Leyden
6° 43.5816' S 146° 59.3097' E WGS84
Trying to find a 1st world answer to a 3rd world problem aint easy.
Trying to find a 3rd world answer to a 1st world problem isn't a walk in the
park either.
To mail spam is really hot but please reply to thread so all may benefit (or
laugh at my mistakes)
>
>
"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f252fc$0$8874$88260bb3@free.teranews.com...
>
> "StevePlym" <steveplym@tesco.net> wrote in message
> news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>>told it needs to be activated.
>>
>> I've gone to the relevant Microsoft site and followed the instructions
>> but end up being told that my pocket pc is running an old operating
>> system which is not compatible with activation!
>>
>> As I've got WM5 on my ppc how do you suggest I get over this problem?
>>
>>
>> PlymSteve
>>
>
> Send an email to Microsnot, there are files that you have to manually
> install on your ppc for it to work.
> You will be VERY lucky if they reply with anything meaningful.
> In my opinion, it's a piece of cruddy software and unless you have
> purchased ebooks that are locked, then I wouldn't bother to register it -
> as it will work fine as a free reader.
> I am currently waiting for Microsnot to fix my activation problems - I
> have three devices and their system thinks I have over 6 and therefore
> cannot activate my new laptop, thus I cannot read locked titles - and it's
> pointless me buying anymore.
> Take a leaf from my "book" - don't bother with Microsoft if you want to
> purchase ebooks, try another DRM system that actually has customer service
> and somebody who replies with intelligence to an email request for help.
>
> Maybe another reader can steer you right, how about Adobe?
>
> --Craig.
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

WRONG - I have read the posts in the ebooks newsgroup and I've followed the
directions/suggestions and recommendations - all failed and I get the same
message that Steve does. So trying to get a valid answer that is helpful
falls under your "aint easy" tagline also.

-= rahvin =-

"Brad Leyden" <bradleyden@spammail.com> wrote in message
news:OkDa4YmyGHA.3632@TK2MSFTNGP03.phx.gbl...
Read the ebooks newsgroup, more than 90% of the posts are to do with this
problem. You'll find the answer there.

--
Brad Leyden
6° 43.5816' S 146° 59.3097' E WGS84
Trying to find a 1st world answer to a 3rd world problem aint easy.
Trying to find a 3rd world answer to a 1st world problem isn't a walk in the
park either.
To mail spam is really hot but please reply to thread so all may benefit (or
laugh at my mistakes)
>
>
"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f252fc$0$8874$88260bb3@free.teranews.com...
>
> "StevePlym" <steveplym@tesco.net> wrote in message
> news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>>told it needs to be activated.
>>
>> I've gone to the relevant Microsoft site and followed the instructions
>> but end up being told that my pocket pc is running an old operating
>> system which is not compatible with activation!
>>
>> As I've got WM5 on my ppc how do you suggest I get over this problem?
>>
>>
>> PlymSteve
>>
>
> Send an email to Microsnot, there are files that you have to manually
> install on your ppc for it to work.
> You will be VERY lucky if they reply with anything meaningful.
> In my opinion, it's a piece of cruddy software and unless you have
> purchased ebooks that are locked, then I wouldn't bother to register it -
> as it will work fine as a free reader.
> I am currently waiting for Microsnot to fix my activation problems - I
> have three devices and their system thinks I have over 6 and therefore
> cannot activate my new laptop, thus I cannot read locked titles - and it's
> pointless me buying anymore.
> Take a leaf from my "book" - don't bother with Microsoft if you want to
> purchase ebooks, try another DRM system that actually has customer service
> and somebody who replies with intelligence to an email request for help.
>
> Maybe another reader can steer you right, how about Adobe?
>
> --Craig.
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

"StevePlym" <steveplym@tesco.net> wrote in message
news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>told it needs to be activated.
>
> I've gone to the relevant Microsoft site and followed the instructions but
> end up being told that my pocket pc is running an old operating system
> which is not compatible with activation!
>
> As I've got WM5 on my ppc how do you suggest I get over this problem?
>
>
> PlymSteve
>

Hi steve,
This is what I stumbled across when I was searching for into about my own
Reader woes:
http://hardware.mcse.ms/message307946.html

There are obviously files that have to be replaced to "update" WM5. All you
have to do is find out what files they are.

--Craig



--
Posted via a free Usenet account from http://www.teranews.com

"StevePlym" <steveplym@tesco.net> wrote in message
news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>told it needs to be activated.
>
> I've gone to the relevant Microsoft site and followed the instructions but
> end up being told that my pocket pc is running an old operating system
> which is not compatible with activation!
>
> As I've got WM5 on my ppc how do you suggest I get over this problem?
>
>
> PlymSteve
>

Ok, after a bit more Googling, I found the following:
--------------------
Currently there is a problem with the activation on a lot of device because
of a missing oeminfo.xml file in the Windows directory on the mobile device.
When you try to activate Reader, it tells you the version of the mobile OS
you have is too old. To get this file, email msreadergirl@comcast.net with
your device brand and make, and she'll send you the file. A bit of a clumsy
experience, but given the time to takes to get ROM updates through all the
device manufacturers, this process is better than waiting 6 months.
---------------------

It was dated March 2006, but you could give it a go.
Hope this helps.

--Craig.



--
Posted via a free Usenet account from http://www.teranews.com

Craig, that was very helpful.

I've sent an e-mail and will post the outcome once I've heard back.


Steve
"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f32d6e$0$8897$88260bb3@free.teranews.com...
>
> "StevePlym" <steveplym@tesco.net> wrote in message
> news:MvoIg.16601$5g6.2767@newsfe2-gui.ntli.net...
>>I have downloaded Microsoft Reader and after opening it on my iPAQ2490 I'm
>>told it needs to be activated.
>>
>> I've gone to the relevant Microsoft site and followed the instructions
>> but end up being told that my pocket pc is running an old operating
>> system which is not compatible with activation!
>>
>> As I've got WM5 on my ppc how do you suggest I get over this problem?
>>
>>
>> PlymSteve
>>
>
> Ok, after a bit more Googling, I found the following:
> --------------------
> Currently there is a problem with the activation on a lot of device
> because of a missing oeminfo.xml file in the Windows directory on the
> mobile device. When you try to activate Reader, it tells you the version
> of the mobile OS you have is too old. To get this file, email
> msreadergirl@comcast.net with your device brand and make, and she'll send
> you the file. A bit of a clumsy experience, but given the time to takes
> to get ROM updates through all the device manufacturers, this process is
> better than waiting 6 months.
> ---------------------
>
> It was dated March 2006, but you could give it a go.
> Hope this helps.
>
> --Craig.
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f32d6e$0$8897$88260bb3@free.teranews.com...
>
> Ok, after a bit more Googling, I found the following:
> --------------------
> Currently there is a problem with the activation on a lot of device
> because of a missing oeminfo.xml file in the Windows directory on the
> mobile device. When you try to activate Reader, it tells you the version
> of the mobile OS you have is too old. To get this file, email
> msreadergirl@comcast.net with your device brand and make, and she'll send
> you the file. A bit of a clumsy experience, but given the time to takes
> to get ROM updates through all the device manufacturers, this process is
> better than waiting 6 months.
> ---------------------
>
> It was dated March 2006, but you could give it a go.
> Hope this helps.
>
> --Craig.
>


Things I would like to see happen in order to make the Pocket PC platform
more robust and enriching (the short list):

1. Microsoft Right Hand, meet Microsoft Left Hand.


Thank you...

Craig,

Thanks for your help - I have sent an e-mail and anxiously await a response.
I did a lot of searching via google for directions - I bow to your prowess
and abilities in finding this info.

-= rahvin =-


"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f32d6e$0$8897$88260bb3@free.teranews.com...

When you try to activate Reader, it tells you the version of the mobile OS
you have is too old. To get this file, email msreadergirl@comcast.net with

As I have said earlier, that is the usual soloution send the e-mail with the
exact model you have and wait for the reply.

It isn't Microsoft's fault exactly, it lies with the manafacturers, the file
should be made at the time the rom image is made and distributed with it.

I liked the reply I recieved to my last post.

WRONG - I have read the posts in the ebooks newsgroup and I've followed the
directions/suggestions and recommendations - all failed and I get the same
message that Steve does. So trying to get a valid answer that is helpful
falls under your "aint easy" tagline also.

-= rahvin =-

Let's see I'll so a search of that group for your problem and my name

WM 5.0 activation: That sounds like an interesting topic, let's see what it
says.

OP left a post

-I have 2 HP IPAQ 2495 s. I can't activate Microsoft Reader. It keeps
saying
-I have an older device that doesn't allow activation. These are brand new
-with Windows Mobile 5.0


I said

"Brad Leyden" <bradleyden@spammail.com> wrote in message
news:%23IoWdd1jGHA.3304@TK2MSFTNGP03.phx.gbl...
> Just to be different try to read a post by another person.
> If you chose one that wasn't spam or Warez 4 sale you would have a 90%
> chance stumbling into a person with the same problem as you. The general
> idea is to leave a note for Christine - Microsoft Reader Team with a valid
> e-mail (spammers love that too) and your make and model (as you already
> have) and they will email you a file that should have been installed by
> your supplier (HP).
>
> --
While I wasn't as polite as I could have been, it was a helpful answer.
And a follow up was

>>Rich:
>>
>>Brad is correct. Although just to get around the spammers you can send me
>>an offline email at msreadergirl@comcast.net with the same info Brad lists
>>below and I will provide you with the file.
>>
>>Sincerely,
>>Christine - Microsoft Reader Team

There were a few more posts on the subject, one good one was this:

-Lurker:
-
-As I have mentioned before Microsoft does not own these files and since we
-do not own them we do not have the rights to redistribute them via our
-website.
-
-The good news is that many of the OEM's are now starting to provide fixes
on
-their websites. HP is one of the first have this online. You can find
-their fix here:
- http://search.hp.com/query.html?cc=us&lang=en&qt=oeminfo.xml&la=en
-
-Sincerely,
-Christine - Microsoft Reader Team


If you had read the posts in the ebooks newsgroup and, followed the
directions/suggestions and recommendations as you have stated I think you
would have had it working before now.

I try not to provide all the answers but to give a good nudge in the right
direction.
It's the whole teach a person to fish thing.

--
Brad Leyden
6° 43.5816' S 146° 59.3097' E WGS84
Trying to find a 1st world answer to a 3rd world problem aint easy.
Trying to find a 3rd world answer to a 1st world problem isn't a walk in the
park either.
To mail spam is really hot but please reply to thread so all may benefit (or
laugh at my mistakes)
>
>
"xTenn" <xTennRemoveThisPart@tds.net> wrote in message
news:OnTJqgtyGHA.4116@TK2MSFTNGP02.phx.gbl...
>
> "CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
> news:44f32d6e$0$8897$88260bb3@free.teranews.com...
>>
>> Ok, after a bit more Googling, I found the following:
>> --------------------
>> Currently there is a problem with the activation on a lot of device
>> because of a missing oeminfo.xml file in the Windows directory on the
>> mobile device. When you try to activate Reader, it tells you the version
>> of the mobile OS you have is too old. To get this file, email
>> msreadergirl@comcast.net with your device brand and make, and she'll send
>> you the file. A bit of a clumsy experience, but given the time to takes
>> to get ROM updates through all the device manufacturers, this process is
>> better than waiting 6 months.
>> ---------------------
>>
>> It was dated March 2006, but you could give it a go.
>> Hope this helps.
>>
>> --Craig.
>>
>
>
> Things I would like to see happen in order to make the Pocket PC platform
> more robust and enriching (the short list):
>
> 1. Microsoft Right Hand, meet Microsoft Left Hand.
>
>
> Thank you...
>
>
>
>

At 28 Aug 2006 19:25:46 +0000 StevePlym wrote:
> Craig, that was very helpful.
>
> I've sent an e-mail and will post the outcome once I've heard back.
>
>
> Steve

Good luck- the file didn't work for me. The activation process acted
liked it worked (my PC said my PPC was activated), my copy of Reader said
it was activated (on Reader's splash screen), yet none of my DRM'd ebooks
would open- the screen said my copy of Reader needed to be activated. (

My final solution was to use the freeware utility CLit (Convert Lit) to
strip the DRM from my ebooks.

(Before anyone cringes at this apparent "piracy/hacking" tool, CLit uses
the encryption key on your activated PC to unlock and strip off the
encryption. This means you can only de-encrypt your own ebooks, not
anyone elses.)

A drastic solution perhaps, but after several weeks of f---ing with
Reader and it's activation process I threw in the towel.



--
Posted via a free Usenet account from http://www.teranews.com

"Ray Briggs" <rahvin1@comcast.net> wrote in message
news:utFUmjuyGHA.4024@TK2MSFTNGP02.phx.gbl...
> Craig,
>
> Thanks for your help - I have sent an e-mail and anxiously await a
> response.
> I did a lot of searching via google for directions - I bow to your prowess
> and abilities in finding this info.
>
> -= rahvin =-
>

We all need a little help now and then - sometimes it's just one "elusive"
keyword that we just can't think of.

I figure the more help I can give, the more chance I've got of receiving
some back one day when I'm the one who's stuck.
:-)

--Craig



--
Posted via a free Usenet account from http://www.teranews.com

Craig,

What was even better than the info is that she sent me a new link -
downloaded the file, ran it, then activated MS Reader without a hitch.
Thanks - appreciate the assist.

-= rahvin =-

"CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
news:44f461c2$0$8853$88260bb3@free.teranews.com...

"I figure the more help I can give, the more chance I've got of receiving
some back one day when I'm the one who's stuck.
:-)

--Craig

"Brad Leyden" <bradleyden@spammail.com> wrote in message
news:uaU%23GRwyGHA.4816@TK2MSFTNGP06.phx.gbl...
>
>
> It isn't Microsoft's fault exactly, it lies with the manafacturers, the
> file should be made at the time the rom image is made and distributed with
> it.<
>

Hmm...Do you really think the manufacturers purposely deleted that
particular file from the system files they were provided with by Microsoft
before custimasation took place?

More likely the microsoft folks that distribute said system files (right
hand) did not include a file that the Reader group (left hand) required.
As to the need for the requirement, well that is a different story... wacky
DRM tricks aside...

Likewise, followed the link I was given, downloaded the file from HP, loaded
it and all seems to be well.

Thanks to all who helped.


Steve
"Ray Briggs" <rahvin1@comcast.net> wrote in message
news:OHHZ0O6yGHA.2636@TK2MSFTNGP06.phx.gbl...
> Craig,
>
> What was even better than the info is that she sent me a new link -
> downloaded the file, ran it, then activated MS Reader without a hitch.
> Thanks - appreciate the assist.
>
> -= rahvin =-
>
> "CraigB" <cybergusNOSPAM@ozemail.com.au> wrote in message
> news:44f461c2$0$8853$88260bb3@free.teranews.com...
>
> "I figure the more help I can give, the more chance I've got of receiving
> some back one day when I'm the one who's stuck.
> :-)
>
> --Craig
>
>
>
>

Todd:

You may have discovered this already but on the off chance that you are
still viewing here and for the benefit of others I think I may know why your
activation didn't work.

If your activation seems to go well (e.g. no errors) but you are still
getting behavior that your machine is not activated please check to assure
that your activation files are located in the default/device location and
not on your storage card. Installing your activation components to your
storage card will result in the Microsoft Reader being unable to view them.
If you have installed the activation to your SD card please uninstall them
fully before you attempt to reactivate. Failing to do so can result in
further errors on the system.

To fully uninstall the activation components please do the following:

Cradle the device
On your PC open activesync and go to Tools | Add/remove programs
Select Microsoft Activation
Click the "Remove" button in the "Remove from both locations" section in the
dialog
Reactivate once again from
http://das.microsoft.com/activate/en-us/default.asp

Please let me know if this does not resolve your issue.

Sincerely,
Christine - Microsoft Reader Team


"Todd Allcock" <elecconnec@AmericaOnLine.com> wrote in message
news:44f3cf26$1$8851$88260bb3@free.teranews.com...
> At 28 Aug 2006 19:25:46 +0000 StevePlym wrote:
>> Craig, that was very helpful.
>>
>> I've sent an e-mail and will post the outcome once I've heard back.
>>
>>
>> Steve
>
> Good luck- the file didn't work for me. The activation process acted
> liked it worked (my PC said my PPC was activated), my copy of Reader said
> it was activated (on Reader's splash screen), yet none of my DRM'd ebooks
> would open- the screen said my copy of Reader needed to be activated. (
>
> My final solution was to use the freeware utility CLit (Convert Lit) to
> strip the DRM from my ebooks.
>
> (Before anyone cringes at this apparent "piracy/hacking" tool, CLit uses
> the encryption key on your activated PC to unlock and strip off the
> encryption. This means you can only de-encrypt your own ebooks, not
> anyone elses.)
>
> A drastic solution perhaps, but after several weeks of f---ing with
> Reader and it's activation process I threw in the towel.
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

At 05 Oct 2006 11:40:04 -0700 Christine wrote:
> Todd:

> If your activation seems to go well (e.g. no errors) but you are still
> getting behavior that your machine is not activated please check to
assure
> that your activation files are located in the default/device location
and
> not on your storage card. Installing your activation components to
your
> storage card will result in the Microsoft Reader being unable to view
them.

Sadly the activation files are in the main memory, as is Reader.

> Please let me know if this does not resolve your issue.

It did not. I am curious, however, is that oeminfo file you e-mail
different for each device, or is it generic? For example, I have a T-
Mobile MDA (HTC Wizard) and was e-mailed an oeminfo file with "HP" as the
manufacturer listed in the file.

Could this be the problem, that no oeminfo file for my device exists?



--
Posted via a free Usenet account from http://www.teranews.com

Todd:

Each device manufacturer does have their own copy of the OEMinfo file and
this could be the issue. I have an HTC file if you would like to email me
offline I would be happy to send it to you along with installation
instructions.

Sincerely,
Christine - Microsoft Reader Team

"Todd Allcock" <elecconnec@AmericaOnLine.com> wrote in message
news:45258374$0$19610$88260bb3@free.teranews.com.. .
> At 05 Oct 2006 11:40:04 -0700 Christine wrote:
>> Todd:
>
>> If your activation seems to go well (e.g. no errors) but you are still
>> getting behavior that your machine is not activated please check to
> assure
>> that your activation files are located in the default/device location
> and
>> not on your storage card. Installing your activation components to
> your
>> storage card will result in the Microsoft Reader being unable to view
> them.
>
> Sadly the activation files are in the main memory, as is Reader.
>
>> Please let me know if this does not resolve your issue.
>
> It did not. I am curious, however, is that oeminfo file you e-mail
> different for each device, or is it generic? For example, I have a T-
> Mobile MDA (HTC Wizard) and was e-mailed an oeminfo file with "HP" as the
> manufacturer listed in the file.
>
> Could this be the problem, that no oeminfo file for my device exists?
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

"You've got mail!"

Thanks,
-Todd

At 06 Oct 2006 10:06:21 -0700 Christine wrote:
> Todd:
>
> Each device manufacturer does have their own copy of the OEMinfo file
and
> this could be the issue. I have an HTC file if you would like to email
me
> offline I would be happy to send it to you along with installation
> instructions.

--
Posted via a free Usenet account from http://www.teranews.com