I have a windows XP home edition SP2 and a O2 XDA mini running windows
mobile 5

My problem is that i am unable to connect the two using activesync via
USB. The software installs ok and i go to set up a partnership which
goes fine up to the point of actually connecting whereupon my PC
promptly restarts.

I have exactly the same problem if i try and install a bluetooth
dongle, as soon as that tries to connect to anything (not just my PDA)
my PC restarts.

Anyone any advice please??

griff

So do you mean that your PC actually restarts , or does it just crash?

--
Laura Rooke (MVP - Mobile Devices)

Hi laura

It actually restarts, most frustrating, I'm assuming that there is a
conflict somewhere but have no idea what to do? i certainly don't want
to re-install windows :-(

Griff

Hi Dave,

Thanks but what am i looking for, it all seems non-spesific and there
is a lot of information there?

Griff

Dave Rudisill wrote:

> Try looking at the Event Viewer (under Computer Management) to see if
> there is an error that might point you in the right direction.
>
> --
> Dave

"Griff" <andygriff@blueyonder.co.uk> wrote in message
news:1155126080.754743.197460@i3g2000cwc.googlegro ups.com...
> Hi Dave,
>
> Thanks but what am i looking for, it all seems non-spesific and there
> is a lot of information there?
>


by any chance are you using McAfee internet security ? strangely I have a
machine that it can happen on from time to time - i connect my pda and pc
restarts. I changed usb ports and it seemed to help.

David

Thanks Dave I'll try that,

David, i don't use Mcafee and have tried different usb ports to no avail

Dave,

Tried that but i couldn't spot any spesific errors relating to the
crash?

I've noticed that it crashes just at the point where the 'Receiving
settings' message appears, could that be significant?

griff

Dave Rudisill wrote:
> Look in the three event logs for events labeled "Error" with time stamps
> matching your system crashes. When you double click on the event, it
> will tell you what failed.
>