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John Carothers
07-18-2003, 07:01 PM
Upgraded my 3955 to EUU3 and found that per Pocket Hack Master, the XSCALE
processor had been reduced in speed to 298.50 MHz in turbo mode and 199.00
MHz in run mode. Emailed HP/Compaq and received the following reply:

>>This seems to be a unique issue. Our engineers will resolve the issue at
the earliest. We would suggest that you reflash the ROM image.
>>For further assistance, please call 1-800-652-6672, options 3, 1 (enter 10
digit phone number), 2. If you are a first time caller, your phone number
won't be registered in the database. >>You will be need to enter your phone
number twice and then wait for the routing center to put you through to a
Technical Support Specialist.

I re-flashed with the backup ROM image that was made during the upgrade and
I was back to 398.00 MHz in turbo mode and 199.00 MHz in run mode. Don't
know when they might have a fix for this or if it is just indicating the
wrong speed, but I take no chances and will use ROM 1.00 until it is fixed
--

John C.

No electrons were harmed during the making and/or sending of this email,
although several were very amused.

Trevor S
07-18-2003, 07:01 PM
"John Carothers" <jbcmisc1@cox.net> wrote in
news:OQTRyjjzCHA.1936@TK2MSFTNGP10:

<Snip>

>
> I re-flashed with the backup ROM image that was made during the
> upgrade and I was back to 398.00 MHz in turbo mode and 199.00 MHz in
> run mode. Don't know when they might have a fix for this or if it is
> just indicating the wrong speed, but I take no chances and will use
> ROM 1.00 until it is fixed --

I am confused here, are you talking about EUU3 alone or ROM 1.1 (which
combines EUU3)? I was of the understanding, from Brighthands, that it was
ROM 1.1 causing the prolems not EUU3 per se.

Trevor S

John Carothers
07-18-2003, 07:01 PM
You are correct. It is the ROM 1.10 causing the problem. Just happens that
EUU3 is included in the IPAQ SoftPaq SP23477.exe.

John C.

"Trevor S" <bill@gates.com> wrote in message
news:Xns931B666259653billgatescom@130.133.1.4...
> "John Carothers" <jbcmisc1@cox.net> wrote in
> news:OQTRyjjzCHA.1936@TK2MSFTNGP10:
>
> <Snip>
>
> >
> > I re-flashed with the backup ROM image that was made during the
> > upgrade and I was back to 398.00 MHz in turbo mode and 199.00 MHz in
> > run mode. Don't know when they might have a fix for this or if it is
> > just indicating the wrong speed, but I take no chances and will use
> > ROM 1.00 until it is fixed --
>
> I am confused here, are you talking about EUU3 alone or ROM 1.1 (which
> combines EUU3)? I was of the understanding, from Brighthands, that it was
> ROM 1.1 causing the prolems not EUU3 per se.
>
> Trevor S