I try to connect my iPAQ 3850 to my Dell Latitude 610.
Each time i start MS ActiveSync and try to setup a
connection, the blue screen appears for two seconds
(telling me something about a KMODE_EXECPTION_NOT_HANDLED)
and the pc reboots. I am running MS Windows 2000
Professional SP3 and i have the latest BIOS updatedfor the
Dell Latitude. I am totally frustrated. Can anybody help
me, please ?

In message <01dd01c2ce1d$e8ab5070$d6f82ecf@TK2MSFTNGXA13>, Adrian
<adrian_casanova@ibi.com> writes
>I try to connect my iPAQ 3850 to my Dell Latitude 610.
>Each time i start MS ActiveSync and try to setup a
>connection, the blue screen appears for two seconds
>(telling me something about a KMODE_EXECPTION_NOT_HANDLED)
>and the pc reboots. I am running MS Windows 2000
>Professional SP3 and i have the latest BIOS updatedfor the
>Dell Latitude. I am totally frustrated. Can anybody help
>me, please ?

Sounds like a USB driver issue of some sort.

If you can't get USB to work, why not try to use your Latitude's
infra-red port for ActiveSync. That may well work. If the 3850 is
anything like my 3970, there should be a "Connect via IR" option in the
Tools menu of ActiveSync. Line the IR ports up first - the iPAQ's is on
the top of the device.




David
--
David Wood
david@wood2.org.uk

"Adrian" <adrian_casanova@ibi.com> wrote:

>I try to connect my iPAQ 3850 to my Dell Latitude 610.
>Each time i start MS ActiveSync and try to setup a
>connection, the blue screen appears for two seconds
>(telling me something about a KMODE_EXECPTION_NOT_HANDLED)
>and the pc reboots. I am running MS Windows 2000
>Professional SP3 and i have the latest BIOS updatedfor the
>Dell Latitude. I am totally frustrated. Can anybody help
>me, please ?

Well, that sounds like a driver issue. Set the machine to do a memory
dump the check the logs after it has finished. It will likely tell you
which driver caused it.

FWIW, I have Latitude c610 and it works just fine with Win2K(SP2) and
XP. I never had Win2K SP3 on it - moved to XP - but that shouldn't be
the issue.
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
ActiveSync problems? - http://www.microsoft.com/mobile/pocketpc/support/help/activesync.asp