I have a Toshiba e330 Pocket PC. All was working well until today. I
went to click on a contact and it wouldn't open the information.
Unfortunatly I had to turn the battery off and back on again, this
fixed the problem but, I lost all the notes I had on the e330. The
question I have is, has anyone else run into this problem? If so, how
did you fix it?

I have had this happen on my Axim. I did a soft reset and the contacts came
back up.

Duckman

"Jeff" <jefflesh1@comcast.net> wrote in message
news:3b0478b7.0302061200.1f9e9313@posting.google.c om...
> I have a Toshiba e330 Pocket PC. All was working well until today. I
> went to click on a contact and it wouldn't open the information.
> Unfortunatly I had to turn the battery off and back on again, this
> fixed the problem but, I lost all the notes I had on the e330. The
> question I have is, has anyone else run into this problem? If so, how
> did you fix it?

Duckman,

Thank you for your reply. This may be a stupid question but, how do
you do a soft boot?

Thanks,

Jeff
"Duckman" <spamuse@mn.rr.com> wrote in message news:<eZf12pizCHA.1636@TK2MSFTNGP10>...
> I have had this happen on my Axim. I did a soft reset and the contacts came
> back up.
>
> Duckman
>
> "Jeff" <jefflesh1@comcast.net> wrote in message
> news:3b0478b7.0302061200.1f9e9313@posting.google.c om...
> > I have a Toshiba e330 Pocket PC. All was working well until today. I
> > went to click on a contact and it wouldn't open the information.
> > Unfortunatly I had to turn the battery off and back on again, this
> > fixed the problem but, I lost all the notes I had on the e330. The
> > question I have is, has anyone else run into this problem? If so, how
> > did you fix it?

In message <3b0478b7.0302061200.1f9e9313@posting.google.com>, Jeff
<jefflesh1@comcast.net> writes
>I have a Toshiba e330 Pocket PC. All was working well until today. I
>went to click on a contact and it wouldn't open the information.
>Unfortunatly I had to turn the battery off and back on again, this
>fixed the problem but, I lost all the notes I had on the e330. The
>question I have is, has anyone else run into this problem? If so, how
>did you fix it?

You should have soft reset. I'm not familiar with the e330 hardware, but
there's probably a reset button somewhere that you can poke with your
stylus. Check your manual.

A soft reset is akin to rebooting a PC. It sounds like what you did by
disconnecting the battery is what's known as a hard reset - it wipes the
device clean and is equivalent to reformatting a PC's hard disk (though
you don't have to reinstall Pocket PC, as it's in ROM).


Assuming you've wiped your e330 clean, it's time to restore your backup
(if you have one), or set up a new partnership with ActiveSync and
reinstall any third party software and/or personal files.





David
--
David Wood
david@wood2.org.uk

jefflesh1@comcast.net (Jeff) wrote:

>Duckman,
>
>Thank you for your reply. This may be a stupid question but, how do
>you do a soft boot?
>
>Thanks,

Different for each device. usually a small recessed button on the
bottom or back of the device.

>Jeff
>"Duckman" <spamuse@mn.rr.com> wrote in message news:<eZf12pizCHA.1636@TK2MSFTNGP10>...
>> I have had this happen on my Axim. I did a soft reset and the contacts came
>> back up.
>>
>> Duckman
>>
>> "Jeff" <jefflesh1@comcast.net> wrote in message
>> news:3b0478b7.0302061200.1f9e9313@posting.google.c om...
>> > I have a Toshiba e330 Pocket PC. All was working well until today. I
>> > went to click on a contact and it wouldn't open the information.
>> > Unfortunatly I had to turn the battery off and back on again, this
>> > fixed the problem but, I lost all the notes I had on the e330. The
>> > question I have is, has anyone else run into this problem? If so, how
>> > did you fix it?

--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
ActiveSync problems? - http://www.microsoft.com/mobile/pocketpc/support/help/activesync.asp